What Amazon’s plan to enhance employee security reveals in regards to the firm’s true nature – GeekWire

An Amazon signal above the doorway to a sortation middle. (GeekWire File Photograph / Todd Bishop)

Addressing the problem of warehouse employee security in response to a shareholder query this week, Amazon CEO Andy Jassy described the corporate’s security initiatives — most of them associated to expertise and invention.

  • Wearable expertise with haptic alerts to let staff know when their actions are placing their security in danger.
  • A program with algorithms that predict when individuals doing repetitive duties are vulnerable to harm, to allow them to be moved to completely different actions.
  • New types of transportation, together with autos and applied sciences to scale back accident charges.
Andrea Leigh, a former Amazon basic supervisor, is founder and CEO of Allume Group.

Amazon’s give attention to expertise is “true to their DNA,” says former Amazon basic supervisor and retail class chief Andrea Leigh, who’s now founder and CEO of Allume Group, an e-commerce studying firm.

“They targeted a bit bit much less on empathy and extra on the science and the expertise of office security,” Leigh says.

Taking a look at it from Amazon’s perspective, the strategy is smart, she factors out: “When you have half-a-million or extra warehouse staff, you’re in all probability fascinated by it algorithmically.”

However labor unions and staff are targeted extra on the person human impression.

“And I feel these two factors of view simply gained’t ever marry,” Leigh says.

That’s one of many takeaways from our dialogue with Leigh on this week’s GeekWire Podcast, recapping and analyzing Amazon’s annual assembly this week. A number of shareholder proposals on the assembly addressed worker points, together with warehouse employee security and unionization.

We additionally discuss Amazon’s effort to return to profitability in its client enterprise, the larger purpose behind its bodily retail shops, and the push for extra range and inclusion in its workforce, amongst different matters.

Pay attention above, or subscribe to GeekWire in Apple Podcasts, Google Podcasts, Spotify or wherever you pay attention.

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