• Register
  • Login
  • About Us
  • Contact Us
Friday, March 31, 2023
Kuwait 247 News Club
No Result
View All Result
SUBMIT NEWS
  • HOME
  • BUSINESS
  • ENTERTAINMENT
  • FASHION
  • FOOD
  • HEALTH
  • LIFESTYLE
  • SPORTS
  • TRAVEL
  • AFRICA
  • MIDDLE EAST
  • PRESS RELEASES
  • HOME
  • BUSINESS
  • ENTERTAINMENT
  • FASHION
  • FOOD
  • HEALTH
  • LIFESTYLE
  • SPORTS
  • TRAVEL
  • AFRICA
  • MIDDLE EAST
  • PRESS RELEASES
No Result
View All Result
Kuwait 247 News Club
Submit News
Home MIDDLE EAST

Globitel’s SpeechLog Retail solution adopted by one of Kuwait’s largest telecom operators in record-fast roll-out

NEWSROOM by NEWSROOM
February 21, 2023
in MIDDLE EAST
Share on FacebookShare on Twitter


Amman, Jordan – (ARAB NEWSWIRE.COM) – Globitel, a leading telecom and customer experience solutions provider, is proud to announce that it has successfully deployed its SpeechLog Retail for one of Kuwait’s telecom companies, rolling out the state-of-the-art solution across 50 shops—and more than 200 customer service agents—in record time.

Globitel’s SpeechLog Retail system allows businesses to seamlessly evaluate and monitor their sales representatives, observing and tracking interactions with customers and deriving valuable data and insights in order to enhance their customer service operations. The solution employs audio and video recording tools alongside advanced, AI-powered facial and vocal recognition technology in order to evaluate the appearance, sentiments, and overall quality of customer service representatives’ in-person interactions with customers.

Commenting on Globitel’s most recent business achievement, the company’s Managing Partner, Fadi Qutaishat, said, “Winning this contract is a testament to our solution’s proven ability to capture large swaths of data in order to determine how well shops and agents are performing their customer service functions.”

“Our goal,” Qutaishat continued, “was to deploy SpeechLog Retail as rapidly as possible, so that our client could immediately begin deriving value from the solution. Our team managed to roll out the solution across more than 50 shops in record time—meeting our ambitious deadline with time to spare! As one of our top-selling solutions, SpeechLog Retail is now supporting our client’s operations in Kuwait, helping them achieve higher rates of customer satisfaction across all their retail shops.”

Globitel’s newest telecom partner in one of the MENA region’s largest telecom operators. The company has adopted SpeechLog Retail as part of its strategic efforts to further prioritize its relationships with customers, adding value through every customer interaction at every touchpoint. As always, Globitel is eager to serve as a trusted partner in helping clients achieve their vision for the future of their business.

About Globitel

Established in 1996, Globitel has maintained a commitment to technology innovation by providing advanced software solutions and high-quality products for customers in various industry verticals, including telecom service providers, financial service providers, contact centers, government agencies, educational institutions, and healthcare providers. Globitel has offices in Jordan, Saudi Arabia, UAE, Egypt, and Iraq.

Follow Globitel on LinkedIn (Globitel), Twitter (@globitel_int), Facebook (@Globitel.solutions) and subscribe to YouTube (Globitel Solutions) for the latest product news.

###

This press release is issued through Arab Newswire (www.arabnewswire.com) – a newswire service for Arab World, Middle East and North Africa (MENA), and it is distributed by EmailWire™ (www.emailwire.com) – the global newswire service that provides Press release distribution with guaranteed results™.





Source link

Tags: customer experience solutionsfacial recognitionFadi QutaishatGlobitelMENARETAILsales representativesSpeechLogSpeechLog RetailTELECOMtelecom operatorsvocal recognition
Previous Post

Globitel’s SpeechLog Retail solution adopted by one of Kuwait’s largest telecom operators in record-fast roll-out

Next Post

Globitel’s SpeechLog Retail solution adopted by one of Kuwait’s largest telecom operators in record-fast roll-out

Related News

The Dhahab Sports Web 3.0 is going to be the biggest sports digital asset launching for 2023

The Dhahab Sports Web 3.0 is going to be the biggest sports digital asset launching for 2023

by NEWSROOM
March 25, 2023

Al Matiya Club and Dhahab Sports members at the partnership signing ceremony DUBAI, UAE – (ARAB NEWSWIRE) – That’s right,...

BZR on Coinstore – a Significant Milestone for Bazaars

BZR on Coinstore – a Significant Milestone for Bazaars

by NEWSROOM
March 24, 2023

BZR on Coinstore Bazaars, the up-and-coming crypto-based P2P marketplace, makes a huge stride towards wider accessibility and adoption with the...

Kaafmeem to Provide VIP Clothing for Saudi Motorsport Company during Formula1 event in KSA.

Kaafmeem to Provide VIP Clothing for Saudi Motorsport Company during Formula1 event in KSA.

by NEWSROOM
March 22, 2023

Kaafmeem selected for VIP Staff Uniforms at Formula1 Local Saudi brand Kaafmeem selected for VIP Staff Uniforms at Saudi Motorsport...

BioMap and MBZUAI team up on joint biocomputing lab to promote sustainable development and human health in the Middle East

Correction: BioMap and MBZUAI team up on joint biocomputing lab to promote sustainable development and human health in the Middle East

by NEWSROOM
March 20, 2023

BioMap and MBZUAI team up on joint biocomputing lab to promote sustainable development and human health in the Middle East...

Next Post
Globitel’s SpeechLog Retail solution adopted by one of Kuwait’s largest telecom operators in record-fast roll-out

Globitel’s SpeechLog Retail solution adopted by one of Kuwait’s largest telecom operators in record-fast roll-out

Plant Phenotyping Market Size, Share, Trends - 2027

Trending News

OmanNews.Club™ Adds to Arab Newswire Media Lists for Press Release Distribution to GCC/MENA Countries

OmanNews.Club™ Adds to Arab Newswire Media Lists for Press Release Distribution to GCC/MENA Countries

August 14, 2022
ZainTech partners with LigaData to deliver data-driven digital services in MENA

ZainTech partners with LigaData to deliver data-driven digital services in MENA

June 16, 2022
MTN Cameroon implements new data analytics and AI solution powered by LigaData

MTN Cameroon implements new data analytics and AI solution powered by LigaData

July 6, 2022

About

Kuwait247.Club™ gathers and publishes business, cultural, socio-economic, Tech and industrial news on Egypt, Middle East and North Africa (MENA).

Press release distribution services:
We provide press release distribution to media in Egypt, the Arab world and the GCC/MENA regions. Submit a press release today or contact us.

Share Us

Category

BUSINESS
ENTERTAINMENT
FASHION
FOOD
HEALTH
LIFESTYLE

SPORTS
TRAVEL
AFRICA
MIDDLE EAST
PRESS RELEASES

Newsletter

    Recent News

    Recent Posts
    • Kuwait Iftar times for every day of Ramadan 2023 – Arabian Business
    • Power Grid Market worth $367.4 Billion by 2028
    • Visual Effects (VFX) Market expected to grow at a CAGR of 8.2 percent during the forecast period
    • Steel Wire Market expected to grow at a CAGR of 6.26 percent during the forecast period

    Kuwait247.Club™ is part of GroupWeb Media Network. © 2023 GroupWeb Media LLC

    About Us / Contact Us / Submit News

    No Result
    View All Result
    • REGISTER
    • LOGIN
    • HOME
    • BUSINESS
    • ENTERTAINMENT
    • FASHION
    • FOOD
    • HEALTH
    • LIFESTYLE
    • SPORTS
    • TRAVEL
    • MIDDLE EAST
    • PRESS RELEASES
    • ABOUT US
      • CONTACT US

    Kuwait247.Club™ is part of GroupWeb Media Network. © 2023 GroupWeb Media LLC